Support - HT Bot

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Email Support

Send detailed inquiries. We respond within 4-6 hours during business days.

support@ht-b.in

Documentation

Comprehensive guides, API docs, and tutorials for self-service learning.

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Help Center

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Getting Started

Account setup, broker connection, and first bot configuration.

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Configuration

Bot settings, strategies, risk management, and parameters.

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Security

API security, data protection, and best practices.

Blog & Updates

Latest features, market insights, and platform updates.

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Frequently Asked Questions

Quick answers to common questions

How do I get started with HT Bot?

Start by creating a free account, then connect your broker (Upstox) for API access. Begin with paper trading to test strategies before going live. Check our How It Works guide for detailed steps.

Is my trading data secure?

Yes. We use bank-level encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Your broker API credentials are encrypted and stored securely. We're SOC 2 compliant and follow SEBI data protection guidelines.

What brokers are supported?

Currently, we support Upstox with plans to add more SEBI-registered brokers. All integrations use official broker APIs for secure and compliant trade execution.

Can I test strategies without real money?

Absolutely! Paper trading is available from day one and uses real market data to simulate trades. This lets you validate your bot's performance before risking real capital.

What are the pricing plans?

We offer flexible pricing based on your trading needs. Paper trading is free, and live trading plans start from competitive monthly rates. Check our pricing page for current plans.

How do I cancel my subscription?

You can cancel anytime from your account settings. Your access continues until the end of your billing period. See our refund policy for more details.